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How does a return work?

You can return your order to us within 100 days.

Please let us know beforehand via the following link so that the team in our warehouse knows that we will receive a package from you shortly:

https://innonature.eu/pages/retouren-formular

Then send your return to the following address, stating your order number: 


QUIVO c/o Ancla Logistik GmbH
Order number #xxxxx
Dillfeld 22
35576 Wetzlar
Deutschland

Please keep your proof of posting and the corresponding consignment number until we have received your return.

It serves as proof that you have submitted your return.

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